Bet36 takes user privacy seriously. Here you will find a clear breakdown of exactly what data we collect, why we collect it, how we protect it, and what your rights are as a data subject — in plain language, no fluff.
Six concrete pillars that ensure the security of your data on the platform
This Privacy Policy describes how bet36 collects, uses, stores, and protects the personal data of its users. It applies to all services available at bet36.world — Sports Betting, casino, VIP Program, and any future features. By creating an account with bet36, you confirm that you have read and understood this policy. If you have any questions, reach out to our Portuguese-language support, available 24 hours a day.
Bet36 collects personal data at different points during your interaction with the platform. The table below summarizes the main categories:
| Data Category | Examples | When It Is Collected |
|---|---|---|
| Identification | Full name, CPF, date of birth, address, email, mobile number | Registration and identity verification |
| Documents | National ID, driver's license, or passport (front and back), proof of address | KYC verification prior to first withdrawal |
| Payment | Pix key, tokenized card details, originating bank for TED transfers | Deposits and withdrawals on the platform |
| Behavior | Betting history, preferred sports, access frequency, amounts wagered | During ongoing use of the platform |
| Technical | IP address, device type, operating system, browser, cookies | On every platform login |
| Communications | Records of support conversations, exchanged emails, and service evaluations | When contacting bet36 support |
Data we do not collect: bet36 does not collect health data, racial or ethnic origin data, sexual orientation data, religious belief data or any other sensitive data beyond what is strictly necessary to operate the services. Full credit card numbers are never stored — only tokens generated by the certified payment processor.
Bet36 uses your personal data exclusively for the purposes described below. For each purpose, we indicate the corresponding legal basis under the LGPD:
Bet36 does not use your data to: sell third-party advertising within the platform; make automated decisions with legal effects without human review; or build profiles for purposes unrelated to the betting service.
Bet36 does not sell, rent, or transfer personal data for third-party commercial purposes. Sharing occurs only in the situations below, always limited to the minimum data necessary and backed by contractual confidentiality guarantees:
3.1 Operational Partners
3.2 Public Authorities
Bet36 may share data with competent authorities when required by law, court order, or a formal request from a regulatory body. This includes mandatory reports to COAF (Financial Activities Control Council) in cases of suspicious transactions under Brazilian anti-money laundering legislation. In such cases, sharing is limited strictly to what is legally required.
3.3 What Never Happens
Bet36 applies multiple layers of technical and organizational security to protect your data against unauthorized access, loss, alteration, or destruction:
4.1 Technical Measures
4.2 Organizational Measures
Bet36 retains your personal data for as long as necessary to fulfill the purposes for which it was collected, in compliance with mandatory legal retention periods. The timeframes applied to each category are set out below:
5.1 Deletion Request
You can request the deletion of your personal data at any time by emailing suporte@bet36.world with the subject line "LGPD — Data Deletion". bet36 will process the request within 15 business days. Some data may be retained after your request where a legal obligation prevents immediate deletion — in such cases, you will be informed of which data is retained, for how long, and on what legal basis.
After account closure and once the legally required retention periods have been met, all your data is permanently deleted from bet36's systems, including backups, within 90 days.
Bet36 uses cookies and similar technologies to keep the platform running correctly, improve your experience, and analyze usage in aggregated form. Here's what each type does:
6.1 Essential Cookies (cannot be disabled)
These are required for the platform to function at its most basic level. Without them, bet36 simply does not work. They include: session cookies that keep you logged in, security cookies that prevent CSRF attacks, and cookies that store your language and currency preferences. They contain no personally identifiable data.
6.2 Performance Cookies (analytical)
These allow bet36 to understand how users navigate the platform — which pages are visited most, where errors occur, and how much time is spent in each section. Data is collected in anonymized, aggregated form and does not identify you individually. You can disable them in the cookie settings in the platform's footer.
6.3 Personalization Cookies
They remember your preferences — such as your favorite sports, default odds display, and betting settings — to personalize your experience. For example, if you regularly bet on Brasileirão Série A, these cookies prompt bet36 to show Brasileirão matches on your home screen. They can be disabled, though your experience will be less personalized.
6.4 Cookie Management
You can manage your cookie preferences at any time through the platform's settings panel or your browser settings. Most modern browsers (Chrome, Firefox, Safari, Edge) allow you to block or delete specific cookies. Note that blocking essential cookies will prevent the platform from functioning correctly.
The General Data Protection Law (Law No. 13.709/2018) grants you, as a data subject, a set of rights that bet36 is fully committed to upholding. Here is what you can request and how:
How to Exercise Your Rights
To exercise any of the rights above, send an email to suporte@bet36.world with the subject line "LGPD — [Request Type]" (e.g., "LGPD — Data Access" or "LGPD — Deletion"). Include your full name, CPF, and the type of request. bet36 will respond within 15 business days, as established by the LGPD. In more complex cases, this deadline may be extended by an additional 15 days, provided prior notice with justification is given.
8.1 Data Protection Officer (DPO)
Bet36 has a designated Data Protection Officer (DPO) as required by Art. 41 of the LGPD. The DPO is the official communication channel between bet36, data subjects, and the ANPD. For privacy and data protection matters, contact us at suporte@bet36.world with the subject line "LGPD — DPO".
8.2 Legislation and Jurisdiction
This Privacy Policy is governed exclusively by the laws of the Federative Republic of Brazil, in particular the General Data Protection Law (Law No. 13,709/2018) and any supplementary regulations issued by the ANPD. Any dispute relating to data processing will be submitted to the courts of the Comarca de São Paulo — SP.
8.3 Updates to This Policy
Bet36 may update this Privacy Policy periodically to reflect changes in legislation, new services or improvements to data protection processes. Relevant changes will be communicated by email and via an in-platform notification at least 7 days in advance. The version in force is always the one published on this page, with the update date shown at the top of the document.
8.4 Children and Adolescents
Bet36's services are intended exclusively for users aged 18 and over. We do not intentionally collect data from minors. If you identify an account belonging to someone under 18 that was created on bet36, please notify support immediately. The account will be closed and the data deleted without delay.
8.5 General Contact
For any questions about this Privacy Policy or the handling of your personal data, please get in touch:
When you create an account on a betting platform, you are sharing information that is genuinely sensitive: your CPF, your banking details, your financial behavior history. bet36 understands the weight of that — and handles every piece of data with the same care you would want. Not because the law requires it, but because a platform that does not respect its users' privacy does not deserve their trust.
Brazil's General Data Protection Law came into effect in 2021 and raised the minimum standard required of all companies that collect data from Brazilians. bet36 did not wait for the law to establish data protection processes — but used the LGPD as an opportunity to formalize, audit, and strengthen controls that were already in place. The result is a privacy policy that goes beyond the legal minimum, because we believe Brazilian bettors deserve nothing less.
When you make a Pix deposit on bet36, the transaction goes through a process involving multiple security systems. Your Pix key is stored in encrypted form and linked exclusively to your account. When you request a withdrawal, the system verifies that the destination Pix key matches the CPF of the account holder — preventing third parties from withdrawing funds even if they gain access to your account.
For credit and debit card deposits and withdrawals, bet36 uses a PCI-DSS certified payment processor (the card industry's security standard). Your full card number is never stored on bet36's servers — it is converted into a unique token at the time of registration, and only that token is kept. Even in a hypothetical scenario of unauthorized database access, your card details would remain completely inaccessible.
Your betting history at bet36 is yours. It is not sold to insurers, not shared with employers, and not used to build behavioral profiles marketed to third parties. bet36 uses this history internally for three specific purposes: to personalize the display of odds and promotions (showing Brasileirão matches if you typically bet on football), to detect patterns that may indicate promotion abuse or suspicious activity, and to assist your support requests with relevant context.
When you request access to your data through the LGPD feature, you receive the complete history — every bet placed, every deposit and withdrawal made, every conversation with support. There is no hidden data, no behind-the-scenes processing that goes unrecorded. This transparency is part of bet36's commitment to you.
Bet36 uses technical data — such as IP address, device type, and access patterns — to detect fraudulent activity. This includes unauthorized login attempts, use of multiple accounts to abuse promotions, and betting patterns that may indicate market manipulation. This use of data directly protects you: if someone tries to access your account from an unrecognized device, the system flags the anomaly and may require additional verification.
Bet36 is also legally required to report suspicious transactions to COAF (Conselho de Controle de Atividades Financeiras) under Anti-Money Laundering Law No. 9,613/1998. This is a legal obligation that applies to any company handling financial transactions in Brazil — it is not unique to bet36, and it does not mean the platform reports routine transactions. Only situations that meet the specific criteria defined by COAF itself are ever reported.
The 256-bit SSL encryption protecting every communication between you and bet36 is the same standard used by banks like Nubank, Itaú, and Bradesco. When you see the green padlock in your browser's address bar at bet36.world, it means the connection is encrypted and authenticated — impossible to intercept in transit. Your password is never stored in plain text: it goes through an irreversible hashing process before being saved, which means even bet36 staff cannot see your password.
Two-factor authentication (2FA) is available to all users and is strongly recommended. With 2FA enabled, even if someone discovers your password, they cannot access your account without the temporary code sent to your mobile. It is an extra layer of protection that takes two seconds to activate and can make all the difference if your password is ever exposed in a breach on another service you use.
The LGPD guarantees rights, but what matters is how a company puts them into practice. At bet36, the process is straightforward: send an email to suporte@bet36.world with a subject line matching your request type, and you will receive a response within 15 business days. For data access requests, you receive a complete file containing everything we hold about you. For corrections, the team member verifies the data and updates it in the system. For deletions, the process is initiated immediately, with data being removed in accordance with the applicable legal timeframes.
No unnecessary red tape, no demands for extensive documentation just to exercise a basic right. bet36 believes that making it easy to exercise LGPD rights is part of being a company that respects its users. If you have dealt with other platforms where requesting your data turned into a marathon of ignored emails and confusing forms, bet36 will be a different experience.
Bet36 operates in full compliance with the General Data Protection Law (LGPD — Law No. 13.709/2018). Your personal data is used solely to operate the services you have contracted. You have the right to access, correct, port, withdraw consent, and request deletion of your data at any time. All transactions are protected by 256-bit SSL. LGPD requests must be sent to suporte@bet36.world — we respond within 15 business days. For the Terms and Conditions in full, visit the corresponding page.
The most common questions about how your data is handled on the platform
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